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Email for online stores in Rotterdam

Rotterdam is a port and logistics city. Stores here tend to ship fast. Your emails after the order should keep up.

Fast shipping deserves fast follow-up

If your parcel leaves the same day, a follow-up email that arrives three days later is out of date. Unsolve flows start from store events within a minute, so the email after purchase lands while the customer is still thinking about the order.

  • Your store sends the order confirmation as usual.
  • The after-purchase flow follows with what happens next.
  • Name the carrier, PostNL or DHL, and where to find tracking.

An after-purchase flow for a fast shipper

01

Right after the order

Thanks, what was ordered, who delivers it and when to expect it.

02

Once it has arrived

How to use or care for the product. Short and practical.

03

A little later

Ask for a review, while the product is still new.

04

When it is time to reorder

A reminder or a related product, sent to a segment like “bought in the last 30 days”.

Keep it honest

Promise what you ship

Write the delivery times you actually reach, not the best case.

One message, one job

Order emails inform. Leave the discount codes for later in the flow.

Watch the results

Reports show revenue per email, so you see if a follow-up leads to a second order.

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